You can download files individually or a .zip folder containing multiple files from OpenAsset. When creating a File Download, you can also choose the image size, choose a custom file name and add or remove metadata.
Downloading Individual Files from the Search Results
To download individual files, select the 'More' icon on the image thumbnail.
Then select the 'Sizes' tab and download your chosen image size.
Downloading Individual Files from the File Overview Page
From the File Overview page, select the 'Sizes' tab. Then select the 'Download Size' icon next to the desired image size.
Downloading Selected Files
To download multiple files create a selection of images by initiating a search and selecting the blue checkmarks on the image thumbnails to add them to your 'Selected' tab. Then select the 'Download' button from the Action Bar.
*Note: there is a 2GB limit on downloading multiple files at once. Files over 2GB in size can be downloaded individually from the 'Sizes' tab.
Why is there a 2GB limit when I download multiple files? When you select several files and download them together, OpenAsset Source packages them into a single download. That package has a maximum size of 2GB.
This limit applies to multi-file downloads only. Downloading a single file has no size limit.
The limit can't be changed. It's a fixed setting and can't be turned off or adjusted for individual accounts.
It comes from how multi-file packaging currently works. Our Product team is aware that this can be restrictive for teams with large files, and is looking at improvements.
What can I do if my download is over 2GB?
You can still get your files. Try one of these:
Download large files individually.
Split your selection into smaller batches, each under 2GB.
Create a File Download
The steps above will prompt you to create a File Download for the individual file or selection of files. The following steps are the same in each instance.
1. Select File Sizes
You can select one or multiple options if you want more than one size in the file download.
2. Custom File Naming
You can choose whether you want the files to have their Unique OpenAsset Filename or the Original Filename.
3. Metadata
Finally, you can choose which fields from OpenAsset you want to be written in the file metadata. You can also opt to strip any existing metadata from the files before adding the selected fields.
When finished, click ‘Start Downloading’ and your file will automatically download.
